thoughtful

Financial services organisations are moving forward with generative AI to enhance efficiency, customer experience, services and more. But finding the right approach can be challenging.

Digital transformation across the financial services industry is inherently driven by the ambition to enhance the end-user experience, whether that’s the customers themselves or the employees knee-deep in back-office operations in dire need of a little automation.

Banks across the board are seeking to tighten physical-attendance regulations dramatically. But with the COVID pandemic fundamentally transforming the nature of work worldwide, how strict can banking employers be on this issue before their demands prove counterproductive?

Two thirds of UK financial services leaders more optimistic about the sector’s future growth and global standing under the new government.

The new geopolitical era will have significant implications for companies and investors. This will include higher inflation and interest rates, changed fiscal priorities and intense state-led technology competition.

The culture shift to recruit and retain female talent.

Financial services organisations are moving forward with generative AI to enhance efficiency, customer experience, services and more. But finding the right approach can be challenging.

The key to turning around disengaged employees is involvement. These tips will turn the fence-sitters in your team into more productive and engaged employees.

Despite the importance of the role, a quarter of companies are neglecting to prepare for the departure of their CFO. Proper succession planning is key.

It’s the era of ethical business - or so corporations claim. Yet blue-chip CEOs are still overwhelmingly male, pale and disproportionately well paid.

The relationship between emerging technology and talent is complicated, and leaders must think carefully about how they move forward, according to a panel of experts.

Deloitte’s spotlight on 2024 looks at the conditions most likely to play out over the coming months.

This opinion piece from Kate Bishop explains how reverse mentoring can help build trust and camaraderie between senior and junior employees.

Building societies face financial and operational headwinds which need to be carefully managed. Chris Laverty and Jarred Erceg of Grant Thornton look at six key challenges for the sector, and highlight what societies can do to shore up their resilience.

The World Economic Forum's survey of chief risk officers highlights a range of global risks over the next six months.

Fintechs are excited by the potential of a so-called digital pound arguing it will help spur innovation in the UK and create a more competitive payments environment.

With research increasingly seeming to be on the side of companies who order workers back to their desks. Might it be time to begrudgingly consign the all-remote lifestyle to the dustbin?

With work-life balance being the yardstick against which wellbeing is measured, HR Grapevine reports on the new concept of ‘work-life fluidity’.

Forbes Council Member, Alex Kreger, gives his opinion of the future of AI in banking.

Leading banks integrate channels and use their mobile app to orchestrate across digital and human interaction to provide a truly differentiated customer experience.

FinnGroup’s survey gathers information around the challenges faced by companies looking to attract top talent to their boards.

Global financial services have undergone a significant shift in recent times. The ESG movement has motivated investors from solely prioritising returns to considering a company’s ESG risks. The economic prosperity of a country is tied to the development of greener products and services as well as its efforts in reaching net zero.

Focusing the spotlight on neurodiversity in the workplace, Pamela Furr presents a compelling argument to Forbes readers on the subject.

The Guardian report on how the number of all-male executive committees in the FTSE 350 has decreased again this year to 10, down from 16 in 2021, with the Government commenting that they are ‘on track’ to reach the voluntary targets set for boards by 2025.

The FCA observed how financial services organisations designed and embedded diversity and inclusion strategies, read the in-depth report on their findings here.

While cloud adoption is on the rise in general, could industry clouds help realise the full potential of the banking industry’s digital and business transformation efforts.

A second Big Bang? BBC News reports on how the Government has announced what it describes as one of the biggest overhauls of financial regulation for more than three decades.

PwC’s article suggests five potential scenarios for the future of retail banking - building strength amid transition.

A new global economic order seems imminent. Banks globally can chart a path through the current fog of uncertainty to reposition for a brighter future.

On Sunday, England beat Germany 2-1 to secure the country's first major football trophy for 56 years. What can leaders learn from their triumph and manager Sarina Wiegman's approach? Doug Baird explores Sarina’s approach in his article published in Management Today.

Sustainable investments are a focus for organisations looking to hit their ESG agendas, but will the energy crisis and conflict in the Ukraine change these goals, Money Marketing’s article investigates.

With sustainability firmly on the agenda for banks and financial services institutions, the International Banker investigates the urgency of adopting appropriate strategies and transparent reporting to ensure that the sustainable-banking imperative is achieved.

Can past studies offer lessons on how to navigate the current chaotic times? The following opinion piece from the Financial Times shares thoughts on this.

Thought provoking article surrounding the recent outlining of regulation of CTPs by the Treasury and what this will ultimately mean for the financial services industry.

The diversity agenda is always at the forefront of our mind and our process and interestingly Deloitte’s Women at Work report suggests that the proportion of women currently looking for a new role has increased since last year, but those at organisations committed to gender equality are unlikely to be among them.

Could the sharp squeeze on disposable incomes and the twin risks of COVID-19 and political tensions deliver volatile growth this year?

Will ESG facilitate growth in the long run - attracting talent, reducing costs, and forging a sense of trust amongst consumers - Forbes’ interesting article with compelling statistics is food for thought.

As 2021 draws to a close, and with Omicrom looming large, we can’t help but wonder what 2022 has in store for both the global economy and also more specifically the financial services industry.

Women on Boards is an inclusive networking and mentoring organisation with some 28,ooo members in the UK.

Taylor Harrison has been retained by Cambridge & Counties Bank to source a new Board member.

Will the learnings of the last 18 months be taken forward to the advantage of all? Interesting article with some compelling statistics, echoing our thoughts that there may be a new normal following Covid-19.

Supporting individuals in the workplace with mental health concerns is especially key in these post-pandemic times.

Earlier this year 28 organisations took part in the first digital sandbox pilot for businesses wanting to test and develop new products in the area of environmental, social, and governance data and disclosure.

Congratulations to The Diversity Podcast, who were listed by the content reader, Feedspot, as one of the ‘Top 15 Diversity and Inclusion Podcasts’ for the second year in a row.